We fulfill and ship orders from California.
We offer the following shipping methods:
USPS Standard Shipping
- Order handling time: 1 - 3 business days
- Transit time: 3 - 7 business days (depending on different states & package weight)
- Shipping cost: $6.99
- Free shipping for orders over $85
- Cut-off time: 2:00 p.m. PST
- Business Hours: Mon - Fri 10:00 a.m.-5:00 p.m. PST
We ship to all 50 states in the USA by USPS and UPS.
We strive to deliver all orders within 4-10 business days. However, there may be some delays due to factors beyond our control, such as weather or customs delays.
If you have any questions about our shipping policy, please contact us at firstname.lastname@example.org
Tracking Your Order
Once your order has shipped, you will receive a Shipping Confirmation email with your tracking number. You can use this tracking number to track the status of your order on the USPS or UPS website.
Order Changes or Cancellations
We are unable to make any changes or modifications to an order after it has been placed. If you need to cancel your order, please contact us within 24 hours of placing your order.
Damaged or Lost Packages
If your package is damaged or lost in transit, please contact us immediately. We will work with you to file a claim with the shipping carrier and get a replacement order sent to you as soon as possible.
Thank you for shopping with Asian Authentic!